FAQs

FAQs - Get Your Questions Answered Here!

Welcome to Maui Snorkeling FAQs. We depart daily from Maʻalaea Harbor (Slip 64) for unforgettable snorkel adventures to Maui’s top spots. Here are quick answers to the most common questions about our all‑inclusive snorkeling tours aboard the Lani Kai II.

Planning & Booking

Choose the Molokini Crater Snorkeling Tour if you want two snorkel stops and typically the calmest/clearest conditions. Choose the 3‑Hour Afternoon Tour if you want a shorter trip, fewer crowds, and one snorkel stop at Coral Gardens (or another nearby reef).

  • Molokini Crater Snorkeling Tour: 5 hours (7:00 AM–12:00 PM)
  • Afternoon Snorkeling Tour: 3 hours (1:00 PM–4:00 PM)

For a full refund, cancel or reschedule at least 24 hours before your tour start time. There are no refunds for cancellations within 24 hours of the start of your trip.

Safety comes first. Tours may be canceled on short notice due to weather or insufficient passengers. If that happens, our team will contact you as soon as possible with the next steps.

Kids 3 and under are free, but Hawaiʻi charges a $1 ocean stewardship fee for every passenger (including kids). Kids 3 and under still require a ticket, but the only charge is the $1 ocean stewardship fee.

Yes. Each passenger must have a Hawaiʻi state ID or school ID to receive the kamaʻāina discount. Please contact us to discuss availability and details.

Our customer service hours are 8:00 AM to 6:00 PM (Hawaiʻi time), 7 days per week.

Getting Here & Check‑In

All Maui Snorkeling tours depart from Maʻalaea Harbor, Slip 64.

Use 101 Maalaea Boat Harbor Rd, Wailuku, HI 96793, then walk to Slip 64 for check‑in.

Morning tour check-in is at 6:30 AM. Afternoon tour check-in is at 12:30 PM. Allow an additional 20 to 30 minutes before check-in to park, pay for parking, and walk to Slip 64.

  • Morning Tour: Depart 7:00 AM/ Return about 12:00 PM
  • Afternoon Tour: Depart 1:00 PM/ Return about 4:00 PM

Check‑in closes 10 minutes before the scheduled tour start time. Once boarding and safety announcements have begun, we cannot accept additional passengers, even if the boat is still at the slip.

Paid public parking is available in designated stalls at Maʻalaea Harbor. Follow the posted signs and don't park in permit-only or otherwise restricted spaces. Parking costs $1 per hour, with a 24-hour maximum. Pay immediately after parking using the QR code on an official Secure Parking sign or a payment station. Cash is not accepted.

Yes. Maʻalaea Harbor has public restrooms and showers maintained by the state harbor authority.

No. Transportation is not provided; please meet us at Maʻalaea Harbor for check‑in.

What’s Included

Every tour includes:

  • Sanitized snorkel gear (mask, fins, snorkel)
  • Instruction + crew support
  • Flotation options
  • Meals (morning: breakfast + lunch / afternoon: lunch)
  • Drinks (water + soft drinks; coffee is available on the morning tour)
  • Mineral-only sunscreen
  • Boat amenities like shade, seating, and restrooms onboard

Not included:

  • Towels
  • Transportation to/from the harbor
  • Gratuity
  • Wetsuits (available as rentals onboard)
  • Alcohol (BYOB; only after in‑water activities)

No. All necessary snorkel gear is included. You’re welcome to bring your own mask/fins if you prefer; just note that full‑face snorkel masks are not allowed.

Yes. We have prescription mask options onboard. Available strengths may vary, so contact us before your tour with your prescription details if a prescription mask is important to your experience. You may also bring your own mask if you prefer.

Yes. We provide snorkel gear for all ages and sizes at no additional cost.

No, please bring your own towel.

Yes. Wetsuits are available to rent on board for $10 (price subject to change).

Yes. We typically have a professional photographer on board our snorkeling tours. Photo purchases are optional and aren’t included in the tour price.

What To Bring

Bring:

  • Towel (not provided)
  • Swimsuit (wear it to check-in if possible)
  • Dry clothes for after snorkeling
  • Hat and sunglasses
  • Waterproof camera or phone case
  • A credit card/phone to pay for parking

If you’re prone to seasickness, take your preferred remedy before check‑in.

No. For safety, guests remain barefoot while onboard. Our crew collects footwear during boarding and returns it when guests disembark. We recommend wearing shoes or sandals that are easy to remove and put back on.

Yes. You’re welcome to bring what you’d like. If you bring alcohol, please follow our BYOB policy (no glass; only after all in‑water activities are done).

Yes, but Maui County permits only mineral sunscreen unless prescribed. Check that the active ingredients are zinc oxide and/or titanium dioxide. Mineral-only sunscreen is also available onboard.

Food, Drinks, & Dietary Options

Yes. The morning tour includes breakfast and lunch. The afternoon tour includes lunch. Drinks are included on both tours.

Typical offerings include:

  • Morning breakfast: scones, fresh fruit, coffee, and water
  • Lunch (both tours): deli‑style lunch with pasta salad, dessert, and drinks


Vegetarian and gluten‑free options are available with advance selection.

Yes. We offer vegetarian and gluten‑free options on all tours. Please make your meal selection while booking, and call (808) 244‑1979 for specific dietary requests.

Safety, Swimming Ability, & Masks

No. Prior snorkeling experience isn't required. Anyone entering the water should be comfortable in deep water, able to swim independently, remain calm while floating face-down, and follow crew instructions. Flotation can reduce effort, but it doesn't replace swimming ability or water comfort.

Yes. You don't need to be an expert swimmer, but you should be able to swim independently and remain calm face-down in deep water. If you can't swim independently, can't remain calm, or panic with your face in the water, please don't enter the ocean. Contact Maui Snorkeling before booking if ability is uncertain.

Yes. Snorkeling is optional, and you may remain aboard throughout the trip. You can use the shaded seating, enjoy the food and beverages, and watch the scenery from the deck. If a child remains aboard, a responsible adult from the child’s party must remain with them. Our crew can't provide childcare. The waterslide isn't a dry alternative because it requires entering the ocean.

No. On the Lani Kai II, full-face snorkel masks are not allowed for safety reasons. We provide standard snorkel gear at no additional cost.

Many children and older adults enjoy snorkeling with us, but age alone doesn't determine whether someone is ready to enter the water. Every guest entering the ocean must be able to swim independently, remain calm while floating face-down in deep water, and follow crew instructions. Flotation devices reduce effort but don't replace swimming ability. A responsible adult must supervise children at all times. If a child remains aboard, a responsible adult from the party must remain with them.

Most guests have smooth sailing. If you’re prone to seasickness, take your preferred remedy before check‑in and plan to stay hydrated and in the fresh air.

The Boat, Slide, & Where We Snorkel

Yes. The Lani Kai II has multiple shaded areas so you can get out of the sun.

Yes. The Lani Kai II has two clean restrooms onboard.

Yes, our boat has a 25‑ft inflatable waterslide. The slide is used at select stops when conditions allow (but not at Molokini Crater).

The planned morning itinerary is Molokini first, followed by Turtle Town or another reef. Snorkeling destinations aren't guaranteed. The captain may change either stop based on weather, ocean conditions, visibility, and safety.

The afternoon tour typically visits Coral Gardens (or another nearby reef) for one snorkel stop.

Typically about 45 minutes, depending on ocean conditions and departure.

Afternoon tours don't go to Molokini unless weather/ocean conditions permit. On rare days when the afternoon tour visits Molokini, it becomes a snorkeling‑only trip, and the waterslide stays packed away.

Wildlife & Ocean Etiquette

You may see sea turtles, humpback whales, and other marine life, but wildlife sightings are never guaranteed. Humpback whales are generally present from November through May, with peak activity from January through March.

During Maui whale season, you may see humpback whales while traveling to or from a snorkeling destination on the same boat trip. Maui Snorkeling Tours are snorkeling trips, not dedicated whale-watching cruises, so whales are a possible seasonal bonus rather than a guaranteed part of the itinerary.

The captain manages the trip according to the planned snorkeling itinerary, ocean conditions, safety, and applicable wildlife-viewing regulations. The boat doesn’t chase or crowd whales.

Please give turtles space, at least 10 ft (3 m) away, and never touch, chase, or block their path.

Federal law prohibits approaching a humpback whale within 100 yards in Hawaiʻi. If a whale approaches unexpectedly, the crew must respond according to applicable navigation and wildlife-viewing rules.

Accessibility & Special Requests

Guests should be able to navigate harbor ramps, boarding steps, and movement aboard a working vessel. Entering the water requires using swim steps or a ladder, and guests must be able to exit the water and reboard safely. Ocean conditions and boat movement can make this more physically demanding. If you use a mobility device or have concerns about steps, balance, stamina, or transfers, please contact us before booking so we can explain the current boarding setup and help determine whether the trip is appropriate for you.

Service animals are welcome. Advance notice isn't required simply because you're traveling with a service animal. If you need a specific accommodation, please contact us before the tour so we can prepare accordingly. The handler remains responsible for the animal’s supervision and care.

No. We don't offer SNUBA. Our focus is guided snorkeling with gear fitting, instruction, and flotation options.

Not finding what you're looking for? Email us at [email protected] or contact us at (808) 244-1979.
A kid sliding into the ocean from the Lani Kai II waterslide during a Maui Snorkeling Tour
Snorkeler swimming near a sea turtle in clear blue water above a sandy ocean floor.

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